Privacy Policy

Privacy Policy

Sencorables LLC (“Sencorables”) is committed to keeping all personal information collected of those individuals and companies that visit our website and make use of our online cloud based facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with Sencorables of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.

This Privacy Policy applies to our FloorX and Signalmat products (“Devices”), our websites located at,,,,,,,,,,, and (individually a “Site” and collectively “Sites”), the Sencorables Connect software (“Software”) and Sencorables mobile applications (each an “App” and collectively the “Apps”). The Devices, Sites, Software and Apps are collectively referred to in this Policy as the “Service,” and by proceeding to use the Service you consent that we may process the data that we collect from you in accordance with this Privacy Policy.

This policy may change over time, but any future changes will not affect data that was collected under a previous version of this policy. If any modifications substantially change your rights, we will send an email summarizing the changes to the address associated with your Sencorables account and provide notice on the Site.

Sencorables designs products and tools that in near real time detect presence, movement and direction of people and objects. We do so in a non-invasive manner and therefore do not and cannot know the identity of the individual walking on our Products. As such we do not collect any personal, identifiable Information (PII) of any individual other than those we have sold our products and services to or identifies themselves through our Sites, Software and Apps.  As we build these tools, we are committed to the principles of respecting your privacy, keeping your data safe, and letting you decide how your information is used and shared.

  • We will only collect data that is useful to improving our Devices, Services and your experience.
  • We will be transparent about our data practices and will explain them in clear language.
  • We will never sell your data, and will only share personally identifiable data when you direct us to (or under the circumstances outlined in our Privacy Policy).
  • We will always take the security of your data seriously.

To learn more about the data we collect, how that data is used, and the ways it can be shared both by us and by you, please read our Privacy Policy below. Or, if you have any questions, contact us.

What Data Do We Collect?

WHEN ACTIVATING A SENCORABLES PRODUCT AND CREATING AN ACCOUNT, you will be asked to download the Sencorables App or install Software or go to our online web portal and enter information. We use this information to personalize your Sencorables product. Your email address will be your Sencorables account user name, which you will use to log-into your account.

WHEN DATA IS UPLOADED from your Device through an App or the Software, data recorded on your Device about activity is transferred from your Device to our servers. This data is stored and used to provide the Service and is associated with your account. As each upload occurs, we log data about the transmission.

WHEN YOU CONTACT US FOR HELP, we collect your name, account number and email address along with additional information you provide in your request so that we can provide you with assistance and improve the Service. You can also contact Sencorables on public forums such as Twitter or Facebook; however, we cannot maintain the privacy of your communication to us if you contact us through these channels.

WHEN VISITING OUR SITES, Sencorables collects industry standard data from everyone even if you don’t have a Sencorables account. This includes log data that automatically records information about your visit, such as your browser type, operating system, the URL of the page that referred you, the different actions you performed, and the IP address you used to access pages on the Site. We use this type of information to provide you with an experience that’s relevant to your location based on the IP address, to prevent Site misuse, and to ensure the Site is working properly. We also collect data from cookies. Please read our Cookie Policy.

How Do We Use Data?

SENCORABLES USES YOUR DATA to provide you with the best experience possible, to help you make the most of your device, and to improve and protect the Service. Here are some examples:

  • Contact information is used to send you notifications and to inform you about new features or products we think you would be interested in.
  • Data and logs are used in research to understand and improve the Sencorables Device and Service; to troubleshoot the Service; to detect and protect against error, fraud or other criminal activity; and to enforce the Sencorables Terms of Service.
  • De-identified data that does not identify you may be used for marketing and promotional use; or for sale to interested audiences.

What May We Share?

DATA THAT DOES NOT IDENTIFY YOU (DE-IDENTIFIED DATA): Sencorables at its sole discretion may share or sell aggregated, de-identified data that does not identify you in a variety of ways. When we provide this information, we perform appropriate procedures so that the data does not identify you and we contractually prohibit recipients of the data from re-identifying it back to you.

DATA THAT YOU DIRECT US TO SHARE: You can direct us to share data with other parties. For example, you might authorize us to link your Sencorables account with other users, franchise organizations, management etc. Once you direct us to share your data with a third party, that data is governed by the third-party’s privacy policy. You can revoke your consent to share with the third party at any time.

DATA THAT COULD IDENTIFY YOU: Personally, Identifiable Information (PII) is data that includes a personal identifier like your name, email or address, or data that could reasonably be linked back to you. We will only share this data under the following circumstances:

  • With companies that are contractually engaged in providing us with services, such as order fulfillment, email management and credit card processing. These companies are obligated by contract to safeguard any PII they receive from us.
  • If we believe that disclosure is reasonably necessary to comply with a law, regulation, valid legal process (e.g., subpoenas or warrants served on us), or governmental or regulatory request, to enforce or apply the Terms of Service or Terms of Sale, to protect the security or integrity of the Service, and/or to protect the rights, property, or safety of Sencorables, its employees, users, or others. If we are going to release your data, we will do our best to provide you with notice in advance by email, unless we are prohibited by law from doing so.
  • We may disclose or transfer your PII in connection with the sale, merger, bankruptcy, sale of assets or reorganization of our company. We will notify you if a different company will receive your PII and the promises in this Privacy Policy will apply to your data as transferred to the new entity.

Cookie Policy

To improve the functionality of the Service, we use cookies and other technologies like pixel tags and web beacons.

Cookies tell us which parts of the Service you’ve visited. They help us to understand which features or future features you may like or to alert you to software compatibility issues. Cookies are text files that are sent by servers to web browsers and stored on your computer.

You can email us with any questions or comments at

Privacy Officer
Sencorables LLC.
1040 Thousand Oaks Blvd, Suite E
Greenville, South Carolina 29607
United Sates of America